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Coronavirus Virus Update

As the Coronavirus is continuing to cause concerns across Australia, many of our patients have been contacting us with questions relating to the daily changes arising. For the purpose of keeping our patients informed of the proactive stance we are taking on managing our part in the COVID-19 situation, we have developed a page dedicated in keeping you updated on how we can continue to care for you, our team and families safely.

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We have exciting news for our BHD Family…. We are back safe & sound and available to care for all our exisiting patients and welcome new patients to the practice.

The Prime Minister announced on Friday 8th May 2020 the easing of restrictions on dental practice to level 1. As of Monday 11th May 2020, The Australian Dental Association has implement Level 1 restrictions for dentist. With this update it will mean we will be able to return to doing majority of treatments, for all patients who have not been in contact with someone or them themselves had COVID-19. 

At Bald Hills Dental caring for our patients and their family’s goes beyond just their oral health. At our practice, our patient’s, our team, and their families’ safety are of at most important to us. In addition to phone appointments, we will now be accepting online bookings again. We will still be required to thoroughly screen our patients over the phone prior to attending your appointment. To click here learn more about these Level 1 Restrictions.

 So Call Us Today or Book Online Now to secure your appointment with Dr Emad, Dr Zohal or Dr Rob. We look forwarded to caring for you and your families again.

We are committed to taking extra precautions to ensure the safety of everyone. You will also notice some changes within the practice

Please review our special information to ensure Bald Hills Dental continues to care for our patients:

  • We are open and treating all existing and new patients who meet the level 1 restrictions - learn more about these Level 1 Restrictions.
  • Additional screening questionnaire will be completed and we will take your temperature with a contactless thermometer.
  • We are a fully digital practice all information and forms are in digital format including contactless payments systems, therefore reducing the risk of cross contamination
  • Hand soap and Hand sanitiser provided at reception and throughout the practice for our patients.
  • All surfaces, equipment and furniture are regularly sanitised and disinfected.
  • Additional team training from QLD Health to ensure we are equipped to care for our patients and prevent the spread
  • Spaced out appointments included allocated appointment times for seniors and immune-distressed high risk patients to minimalize contact with other patients

How can you play your part to help us care for you and other patients long term:

  • Please limit accompanying persons to appointments to a minimal and where possible enjoy the outdoor seating in the open-air environment
  • Minimalize the contact you have with furniture, equipment and staff during your visit
  • Use hand sanitisers upon arrival and when exiting the practice
  • Reschedule your appointment if you are unwell or have flu like symptoms such as fever, runny nose, dry cough or shortness of breath.
  • Let us know if you have travelled overseas within the last 2 weeks
  • You have been in contact with someone who has or is suspected of having COVID-19

We will complete a written/verbal screening process for all new and returning patients to keep clinic secure for everyone.

Most of us have never experienced anything like this in our lifetime and its ok to have questions as the situation continues to evolve. If you have any questions or have a dental emergency, please contact our team on 3261 5551.

We are here to help you in any way possible :-)